Call patterns
What callers are asking
A plain readout of demand. Use it to choose what to automate next.
Reason breakdown
Inbound call reasons
Results Status
12
I693 Status
10
Vaccine Question
10
Appointment New
7
Lab Status
2
Appointment Reschedule
2
Documents Needed
1
Pricing
1
Packet Pickup
1
Hours Location
1
Other
1
Pcp Inquiry
1
Spam
1
Pattern watch
Top repeat callers
| Phone | Calls | Last reason |
|---|---|---|
| (305) 555-1101 | 3× | Results Status |
| (305) 555-1102 | 3× | Vaccine Question |
| (305) 555-1103 | 3× | Appointment New |